MacKeeper Software Ads Blanket Pirate Websites, Providing Profits to Thieves

Screen Shot 2013-04-22 at 12.46.23 PMOver the past months, as I’ve journeyed across the web investigating pirate websites I found that many shared something in common (besides stealing content to profit off the work of others).  Along with illegal downloads to popular movies, often times the sites deliver pop-up ads for MacKeeper software, a product of Silicon Valley based Zeobit.

Ads and piracy go hand in hand.  It’s how pirate sites make money.  Ads appearing on such sites run the gamut from Progressive Car Insurance to online sex chat, but more often that not it seems, I’m greeted by an advertisement for MacKeeper.

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MacKeeper ad pops up on an illegal download.

Had these ads been an isolated incident, it wouldn’t bother me.  Unfortunately as far as MacKeeper goes, it’s not limited to an ad or two here and there.  In fact, if you were to asking me the most common advertisement that pops up to fill my computer screen via pirate downloads, it’s MacKeeper.  Below are just a few examples that I’ve recently come across after clicking an illegal download link that I was investigating.

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MacKeeper’s advertising methods have generated controversy in the past, not because of the fact the company seems happy to partner with pirates, but because of their ubiquity.  According to a story published on Cult of Mac, the software itself isn’t particularly popular among Mac aficionados for this reason.  The company’s PR director Jeremiah Fowler explained their approach to advertising  to the Cult of Mac’s  this way:

Legitimate Mac Users who are annoyed or tired of our advertising campaigns or partner’s campaigns. Do we advertise? Yes! Do we advertise aggressively, I would not like to use that term but we do have a massive advertising presence online! [emphasis added] We have had 15,000,000 downloads of MacKeeper and have a less than 3% refund rate. The reality is that many people are truly happy with the product even if they hate the advertising (and unfortunately some do). The bad part is some people take their hatred for advertising to a level where they dedicate hours of their lives to making MacKeeper a “Forum Punching Bag”… In a perfect world there would be no advertisements on radio, TV, billboards or the internet, but this is not a reality. As long as there are ads, there will be people who hate them.

We believe that we have a great product and we want people to know about it and the only way to do this is to explore every medium of advertisement. [emphasis added] It is like investing everything in to a great restaurant and hiring the best chefs, buying the best food only to hide the location somewhere in the woods and then tell no one about it. Then wondering why no one comes to your restaurant? We are discussing phasing out our ads and trying to please the vocal minority, but we realize that pleasing everyone is impossible.

It’s not the ads or the product that I mind, it’s where their ads appear.   Given the fact the MacKeeper ads pop-up more often than not on pirate downloads, I think it’s safe to generalize and say they must send a great deal of money the pirates way.  As Mr. Fowler made clear in his conversation with Cult of Mac, the company views its advertising methods as good business.  Never mind, it seems, who they are doing business with.

I’ve attempted to reach out to Zeobit for comment, but as is usually the case with Silicon Valley tech companies, transparency is not  part of their business plan.  Should I receive a response, I will be happy to update this post.

Ironically, the company touts its belief in “social responsibility” on its website’s front page.  It seems that their view of “social responsibility” does not extend to creator’s rights.  It’s shameful that the company doesn’t take action to prevent their ads from subsidizing what is, essentially, illegal activity.

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For the record, Zeobit receives an A- on the Better Business Bureau’s review website.  From my perspective, the company should receive an F when it comes advertising accountability.  Per usual, profits trump ethics.

 

This post was also published at VoxIndie.org

Facebook’s Link to the Online Piracy Food Chain

thumbs-downThe fact that online piracy has flourished over these past few years is nothing new.  Neither is its co-dependence on an ever-efficient distribution network, largely developed and maintained by an assortment of tech enterprises based in Silicon Valley .  Up to this point, Facebook’s role in enabling this plague of piracy has, for the most part, generally been minimized, if not ignored entirely.  But given the ever-expanding influential reach of world’s #1 social network, perhaps it’s time to take a closer look at the site’s role as a purveyor of pirated content.

In the past I’ve written about the popularity of Google’s blogger platform  among pirate entrepreneurs because it offers both an easy (and free) way to distribute stolen movies and make money via online ads.  How does Facebook fit into this equation?  Well, just as legit businesses use Facebook to gain customers, pirate profiteers around the world also utilize its popularity to attract users to their illegal websites.  Check out any pirate site on blogspot.com, or anywhere else on the web for that matter,  and you’re likely to find a link to the site’s Facebook pages (as well as other social networking sites like Twitter).

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The Facebook page (shown below) for the FilmesYouTube site (shown above) boasts more than 166k “likes.”  The Facebook page sends visitors to the pirate website, and also features numerous posts which link directly to easy-to-use, active streams and download links for a variety of popular movies.

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Facebook links directly to full stream of pirated movie starring Tom Cruise.

Depending on one’s preference, one can either watch the movie online or download a copy.   Either way it’s free–the only inconvenience being a pop-up ad or two.

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Facebook links to full stream (and download links) to GI Joe.

In this example, it appears that this Facebook pirate has also been busy creating multiple websites that also link to mirrored Facebook pages.  If one notes the “likes” listed on this page, you’ll find links to several other “free” movie sites setup in a similar fashion.  This redundancy may be in part due to concerns that one or more of these pirate sites could go offline.  However, given the fact this particular page boasts 166K “likes” it appears this fan page has been active for some time.

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Screen Shot 2013-04-14 at 11.55.58 AMThe common thread between the Facebook pages and the pirate websites is that both generate income from advertisements.  The more visitors, the more money for Facebook and, in turn, the more traffic to the pirate sites which,in turn, generates more ad profits for the online pirate entrepreneur.  Who’s left out of this equation?-the content creator of course.

When I viewed the above page it featured “sponsored ads” promoting Capitol One and Discover credit cards, along with political PACS and Ancestry.com.   Do these entities realize that the sponsored advertising they’re paying Facebook for appear adjacent to pirate links to bootleg, illegal movie downloads?  I doubt it.

As for advertising on the actual pirate web site (which translates into motive and money for the pirate) I found ads for Amazon.com and others served up by the Ad Council, a U.S. based non-profit whose mission is to “deliver critical messages to the American public.”  

Perhaps the time has come for the Ad Council to add anti-piracy messages to their slate of “critical” messages for the American public?

 

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Screen Shot 2013-04-14 at 12.25.17 PMLike Google, Facebook offers rights holders the opportunity to send DMCA takedown requests to have these illegal links removed.  Unfortunately, Facebook mirrors Google in another way–when it comes to DMCA notices, usually only individual posts are removed, not the infringing page.

It’s been my experience that when I’ve reported infringing content to Facebook via a DMCA only the  post with the pirate link is removed.  The Facebook page, with dozens more pirated offerings, remains online. I can understand if only a single link is reported, but what about a site that’s repeatedly reported for copyright infringement?  From what I’ve seen such sites generally remain online.  If it’s obvious that the page is dedicated to promoting pirated content, why leave it online?

I’ve asked Google this same question, if a site is reported for promoting infringing (illegal) downloads why not remove it?  Surely Facebook has the staff to investigate and determine whether a site exists purely to traffic in stolen content.  If not, why not?  Why is it OK for a company with the reach and financial resources of Facebook to look the other way?  Their censors often seem all to eager to remove photos of breastfeeding mothers or LGBT advertising.  Why not go after pages that are trafficking in illegal content?

I’ve tried to contact Facebook to ask for clarity on the criteria, if any, they have for removing pages and will update this post if I should receive a response.  Given my past experiences with inquiries to Facebook, I’m not optimistic that I’ll hear back anytime soon. The “community standards” that define what type of “expression is acceptable” is conveniently vague when it comes to copyright and intellectual property:

Before sharing content on Facebook, please be sure you have the right to do so. We ask that you respect copyrights, trademarks, and other legal rights.

Facebook is careful to point out, however that the decision as to whether to remove content reported for violating their terms is entirely up to them.

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The link between piracy’s advertising profits and those of so-called legit entities like Google (including YouTube, AdSense, Blogger & search) and the corporations they service ads for has been well-documented so that fact that Facebook is a part of this web of illicit profit is no real surprise.  However, it’s worth asking once again, why isn’t something being done?

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The notorious Pirate site Movies2k even boasts it’s own Facebook page.

How is that mainstream tech companies like Google and Facebook–and those who pay to advertise with their networks–continue to look the other way and ignore their role in providing both a motive, and a means,  for this illegal activity to occur?  The obvious answer is that profit trumps morality when it’s a matter of making millions.  In this era, and until the law adapts, there’s little to no risk in skirting U.S. law in order to maintain their cash cows. Clearly the fact that this is tainted revenue doesn’t matter to these companies or their stockholders.  With the amount of lobbying muscle they’re displaying in Washington these days, things appear unlikely to change any time soon.

Updated (4-16-13) to add the response I received from Facebook.  Just as I suspected, nothing but boilerplate verbiage.  Here it is:

Screen shot 2013-04-16 at 11.32.37 AMFacebook may “stand ready” to respond, but in my experience, they don’t do much else.